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Automate data management, scale personalized engagement, reduce costs, and increase ROI to acquire and grow consumer relationships.

• Access real-time data. Increase speed to market with the trusted data you need to identify key audiences, power AI, and analyze performance at your fingertips.
• Build a unified consumer profile. Harness all of your data, from any source across the business, to gain insight into consumers and increase their lifetime value.
• Activate seamlessly in any channel. Personalize every touchpoint in each consumer relationship with AI recommendations, decisioning, and journey automation.

Empower service agents with intelligent, integrated tools to deliver excellent service, increase sales, and maximize efficiency.

• Improve the resolution experience. Deliver high-touch, quality service with relevant real-time data and a consumer goods data model.
• Scale service excellence. Solve customer inquiries faster and more efficiently using prebuilt consoles surfacing key retail execution and account data.
• Increase account sales. Equip agents with integrated telesales capabilities and penny perfect pricing to cross sell and up sell products.
• Improve operational efficiency. Harness industry flows, automation, and AI to reduce time and cost to serve.